About

Our Story

Established in 2012, Acumen Microfinance was founded with a vision to bridge the gap in financial inclusion for underserved communities.

Our journey began when a group of finance professionals recognized the significant barriers preventing many individuals and small businesses from accessing essential financial services. This observation led to the creation of Acumen Microfinance – an institution dedicated to providing accessible and innovative financial solutions.

Since our inception, we have worked relentlessly to understand the unique needs of our clients and develop products and services tailored to their specific circumstances. We believe that financial inclusion is a fundamental right and a powerful tool for economic development and poverty reduction.

Today, we serve thousands of clients across multiple communities, helping them build assets, grow their businesses, and create a better future for themselves and their families.

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Our Mission

To empower individuals and businesses in underserved communities through accessible and innovative financial solutions, fostering economic growth and self-reliance.

Our Vision

To be the leading catalyst for economic transformation in underserved markets, delivering impactful financial services that unlock human potential and build thriving communities.

Our Core Values

These principles guide everything we do and every decision we make.

Empathy

We listen to understand the unique challenges and aspirations of our clients, designing solutions that address their specific needs.

Integrity

We adhere to the highest ethical standards, ensuring transparency and honesty in all our interactions and operations.

Collaboration

We believe in the power of partnerships, working closely with communities and organizations to create greater impact.

Innovation

We continuously seek new and better ways to serve our clients, leveraging technology and creative thinking to overcome challenges.

Sustainability

We are committed to creating lasting positive impact through environmentally and financially sustainable practices.

Inclusivity

We ensure our services are accessible to all, regardless of gender, background, or economic status, promoting equal opportunities.

Our Leadership Team

Meet the passionate professionals guiding our mission to promote financial inclusion.

Robert Mukondiwa

Chief Executive Officer

Over 15 years of experience in financial inclusion and microfinance operations.

Grace Moyo

Chief Operations Officer

Specialized in operational excellence and client-centered service delivery.

Samuel Ndlovu

Chief Financial Officer

Expert in sustainable finance models and financial risk management.

Tendai Makoni

Head of Innovation

Leading digital transformation and financial technology integration.

Chipo Manyonga

Community Relations Director

Specialized in developing strong community partnerships and outreach programs.

Tapiwa Nyoni

Risk Manager

Expert in financial risk assessment and compliance procedures.

Nyasha Chirinda

Client Experience Lead

Focused on enhancing client journeys and satisfaction across all services.

Emmanuel Dube

Education Program Director

Leads our financial literacy and capacity building initiatives.

10+

Years of Service

15000+

Clients Served

$25M+

Loans Disbursed

98%

Repayment Rate

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Learn more about our organization, services, and impact in our comprehensive company profile document.

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Whether you're looking for financial services or interested in partnering with us, we'd love to hear from you.

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